FAQs

Shipping

Are there any COVDI-19 delays in shipping? Nope. Currently the manufacturer is running 1 week for printing and production with drop ships taking place directly from manufacturer for most items and then shipping about 1 more week for direct delivery from Canada. If a product is not in stock, it has to be handmade at the manufacturer and is currently taking 1 week to craft your custom garment or accessory and 1 additional week for shipping. Please email me at info@encausticstudios.com with questions.

In-Stock Shipping: If a product is in stock then I can ship it as soon as I receive your order and will be shipped within 24-48 hours via USPS Priority 2-3 day shipping with tracking information emailed to you  across the continental United States for the USPS First Class flat rate. What a deal!!

PayPal Payments

How can I pay for my order? I will receive your shipping and email address when you fill out the form to complete your purchase and through PayPal. See PayPal Privacy Policy link here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

PayPal accepts Visa, MasterCard, American Express, Discover and PayPal. You don’t need a PayPal account to complete your purchase.

After your purchase is made, I will email you when your items have shipped with USPS tracking number.

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